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PTML DELIVERS MODERN OFFICE COMPLEX TO BOOST CUSTOMS EFFICIENCY AT TIN CAN ISLAND PORT
By Prince Benson Davies
In a move aimed at strengthening operational capacity and officer welfare, Port and Terminal Multi-Services Limited (PTML) has handed over a new fully furnished office complex equipped with modern Information and Communications Technology (ICT) facilities to the PTML Command of the Nigeria Customs Service. The terminal operator said the gesture reflects its commitment to supporting regulatory agencies with the right environment to drive efficiency and trade facilitation.
While presenting the smart office complex to the management of the Command on Thursday, May 7, 2026, the Managing Director of PTML, Mr Ascanio Russo, described the project as a clear demonstration of PTML’s unwavering commitment to supporting the Nigeria Customs Service and ensuring that officers operate in an environment that promotes efficiency, professionalism and productivity.
According to him, the new office complex reflects PTML’s broader vision of fostering stronger institutional partnerships that will ultimately benefit port users and the Nigerian economy.
“This project symbolises our enduring partnership with the Nigeria Customs Service and our collective determination to improve operational standards at the port. We promised to provide additional offices to Customs, to complement the existing offices, and today we are proud to fulfil that commitment with a facility designed to provide a modern, comfortable and highly functional workspace for officers. We firmly believe that when regulatory agencies are provided with the right work environment and support, they are better positioned to carry out their responsibilities efficiently. This new modern facility will undoubtedly enhance productivity, strengthen operational effectiveness and contribute significantly to the seamless movement of cargo and trade facilitation at the terminal,” Russo stated.
He further commended officers and men of the PTML Command for their dedication, professionalism and consistent efforts in sustaining cargo throughput and boosting government revenue generation despite operational challenges.
Receiving the new office complex on behalf of the Nigeria Customs Service, the Customs Area Controller of the PTML Command, Comptroller Joe Anani, expressed deep appreciation to the management of PTML for delivering the project, which he described as timely and impactful.
Comptroller Anani noted that a conducive working environment remains critical to the effectiveness, morale and overall performance of officers, stressing that the newly renovated complex would greatly enhance administrative efficiency and operational coordination within the Command.
“This is truly a dream come true for us. I was informed that this project had been in the pipeline for quite some time, so witnessing its successful completion during my tenure gives me immense satisfaction and joy. PTML has demonstrated genuine commitment, responsibility and partnership through this laudable gesture. A modern workplace like this has a direct impact on the efficiency and motivation of officers. This facility will undoubtedly improve our operational capacity, create a better working atmosphere and support our mandate of facilitating legitimate trade while ensuring compliance with government regulations. We sincerely appreciate PTML for honouring this promise and for continuously supporting the activities of the Command,” Anani said.
The handover underscores the growing cooperation between terminal operators and regulatory authorities in Nigeria’s maritime sector. Beyond improving day to day administrative workflows, the facility is expected to shorten cargo clearance timelines and reduce bottlenecks in the documentation process at the Tin Can Island Port.
Maritime observers at the event expressed optimism that such public private support initiatives would set a new benchmark for port infrastructure and stakeholder collaboration, with direct benefits for trade competitiveness and revenue performance across the country’s ports.
The commissioning of the new office complex reinforces PTML’s commitment to deeper institutional partnerships within Nigeria’s maritime sector. By investing in the working environment of Customs officers, the terminal operator is helping to drive faster cargo clearance, improve compliance, and enhance service delivery at Tin Can Island Port. The development aligns with ongoing efforts to modernise port operations and strengthen Nigeria’s position as a trade hub in West Africa.
