The Nigeria Immigration Service (NIS) SERVICOM week that commenced with visitation to NIS formations and service windows within the FCT and Strategic Service outlets such as the Passport Data Processing Centre at the NIS Headquarters, FCT Command of the service has ended with awards to recognize deserving officers.
Public Relations Officer (PRO) of the service, James Sunday, said in a statement that the SERVICOM team visited were the Visa Counter unit, Migrant e-registration Centre NIS Headquarters, the Anti-corruption and Transparency Unit (ACTU) NIS Headquarters and the Foreign Desk Office at NIS Headquarters, NIS Documents and Facilities Production Centres at the NIS Headquarters.
The SERVICOM week ended with an award to recognize the Comptroller General of NIS, Muhammad Babandede and other schedule officers in an event rounded off with a virtual meeting with officers of the NIS at the Nigerian Missions and Consulate abroad.
The virtual meeting also held in passport offices and special formations where services are rendered to members of the public for their adoption, initiation and compliance with the spirit of service delivery and compliance to up the tempo for real-time and cost-effective services to the general public.
In his goodwill message, Babandede appreciated the SERVICOM focal person for the NIS, Larai Mohammed, for being proactive, up and doing and effective in following up with all the service windows for compliance and timely service delivery.
National Coordinator of SERVICOM, Mrs Nenna Akajemele, commended Babandede for being a reform-minded public servant and Chief Executive who has shown interest in transforming the service and leading by example, a feat seen in the various infrastructural, Administrative, Operating systems, and developments in the service.
She observed that the near-zero complaints recorded locally and globally on NIS facilitations and service deliveries was as a result of the Zero Tolerance he has for corruption, Indolence and abuses related to the official discharge of services by the officers.
The Comptroller General promised to task officers themselves to take responsibility, as most times every negative happening related to NIS will always capture his portrait even though he is not the officer directly involved.
He explained that as the Chief Executive of the NIS, he usually accepted responsibility but henceforth he would turn the table to the supervising and schedule officers that they will take responsibility for their actions.